23/08/2012
If you experience any one of the following failures, try step-by-step troubleshooting described below.
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Identifying the Blockage

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Hose
Disconnect the turbine from the hose to see whether there is sufficient water supply from the hose. If there is not enough water supply, most likely causes are clogging in the hose, poor connection, lower water pressure or malfunction of the dental unit.
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Coupling Joint
Attach a coupling joint to the hose, and then run a test. If there is not sufficient water supply, you’ll know the blockage is within the coupling joint.
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Turbine Body
Connect a turbine body (without a cartridge) to the coupling and run a test. If there is not sufficient water supply, you’ll know the blockage is within the turbine body.
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Cartridge
If you see sufficient water supply at Step 3 above, then clogging should be in the cartridge.
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